NOC Engineering | Smart Hands

Multi-Disciplined NOC Engineers

Our Smart Hands support engineers are available 24/7 to assist in the day-to-day operation of your IT environment. Smart Hands allows you to keep key personnel on task by giving you access to our highly trained and certified staff, who can perform a wide range of IT services to support you.

Services include:

  • Equipment power cycling
  • Twice daily visual inspections of your equipment
  • Ticketing and issue reporting
  • Remote access and troubleshooting
  • Tape rotations/loading
  • Equipment receiving/shipping
  • Installation and removal
  • Maintenance support
  • Environmental and Power distribution monitoring

…and much more.

OFFSITE's team of multi-disciplined Network Operations Center (NOC) engineers (Smart Hands support) is available 24/7/365 from our data center in Kenosha, WI.

Sometimes you just need a hand. Our team of multi-disciplined Network Operations Center (NOC) engineers is ready when you need them.

For the cost equivalent of hiring a single employee, you gain access to the expertise of our 24/7 team of local engineers.

Managed Help Desk

For the cost equivalent of hiring a single employee, you gain access to the expertise of our 24/7 team of local engineers.

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Not all clouds are created equal. Our enterprise cloud infrastructure is built to deliver maximum performance to your mission critical workloads.

Cloud Services

Not all clouds are created equal. Our enterprise cloud infrastructure is built to deliver maximum performance to your mission critical workloads.

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