NOC ENGINEERING | SMART HANDS
Our Smart Hands support engineers are available 24/7 to assist in the day-to-day operation of your IT environment.
Multi-Disciplined NOC Engineers
Smart Hands allows you to keep key personnel on task by giving you access to our highly trained and certified staff, who can perform a wide range of IT services to support you.
Services include:
- Equipment power cycling
- Twice daily visual inspections of your equipment
- Ticketing and issue reporting
- Remote access and troubleshooting
- Tape rotations/loading
- Equipment receiving/shipping
- Installation and removal
- Maintenance support
- Environmental and Power distribution monitoring
Sometimes you just need a hand. Our team of multi-disciplined Network Operations Center (NOC) engineers is ready when you need them.
Contact Us
Interested in learning more about our Network Operations Center (NOC)?
Fill out the contact form and one of our certified network engineers will give you a call to discuss your needs and get you scheduled to come take a tour of our Kenosha-based data center. We’ll tour the campus and discuss the options and packages that are best suited to your business goals.