Boost Your Business Efficiency and Security with Managed Desktop Support from OFFSITE

Managed Desktop Support offered by OFFSITE will simplify your technical needs. By offloading your technical work to OFFSITE, you’re increasing business efficiency, preventing security issues, and getting a team of technical guidance. OFFSITE provides an around-the-clock, knowledgeable team, from diverse backgrounds, that can assist with a variety of issues, all for the similar cost of a full-time employee!  

Why Choose a Managed Desktop Support Team? 

  • Increasing Business Efficiency: With a team that is available 24 hours a day, 7 days a week, and is comprised of certified IT professionals with diverse backgrounds & skill sets, we’ve come together to reduce your IT burden, allowing the business to focus on the core competencies and avoid distractions. OFFSITE can provide support to multiple employees at your business simultaneously. We can get you back to business faster with a standardized knowledge base and ticketing solution that provides previous resolutions. 
  • Preventing Security Issues: OFFSITE can enforce security policies and standards across the business; we can also educate end-users of best practices for password management and how to recognize common security threats. We can provide real-time 24/7/365 monitoring for unauthorized access attempts, phishing attack simulations & training, and help with virus removal & antivirus integrations
  • Cost Efficiency and Scalability: OFFSITE can be your one-stop shop to provide the right hardware and software for all your business needs without overspending. Also, by engaging with us as your trusted IT partner, we augment your existing team or function as your sole outsourced IT provider and reduce the hours spent on hiring, training, and retaining employees; as your business grows, so will your team and IT costs. You can achieve significant cost savings by leveraging a 24/7/365 established team with the resources and expertise while improving your efficiency and security.  
Managed Desktop & IT Services from OFFSITE through our data center in Kenosha, WI

How Does OFFSITE Desktop Support Work? 

OFFSITE will assemble a team to provide an initial evaluation to explore options for improvement. We would then deploy the necessary tools and technologies needed. Upon request via our ticketing system, email, or phone call, or because of our internal proactive monitoring, our team will proactively identify and resolve issues as quickly as possible while interfering with the business as little as possible. 

If you’re struggling with your technical needs or would like to acquire more information on how we can help you and your business succeed, reach out to our sales team at 262-806-3998

Zack Siler - Managed Help Desk Support Technician at OFFSITE's Kenosha, WI data center

About the Author:

Zack Siler – Desktop Support Lead AT OFFSITE, LLC.

Team leader with 4 years of experience providing technical expertise and troubleshooting solutions for end-users all while providing team empowerment. Skilled in O365 & Active Directory management and troubleshooting across a broad scale of issues.