MANAGED IT SERVICES

BUSINESS CONTINUITY

OFFSITE makes Business Continuity easy, with Business Continuity as a Service (BCaaS). Rest assured – our 24/7 team of Network Operations Center (NOC) engineers is available to assist you at every stage, from initial disaster recovery planning and design to solution implementation, testing, and troubleshooting. OFFSITE BCaaS provides the right-sized solution by combining the perfect mix of offerings for your unique business needs, all supported by our local team of engineers in Kenosha, Wisconsin.

DISASTER RECOVERY SERVICES

OFFSITE provides Disaster Recovery Services at our Security Operations Center in Kenosha to help protect your IT infrastructure both on-premises and in the cloud. Whether a fully managed or co-managed solution is preferred, it is our goal to work as an integrated part of our client’s IT staff..

IT ASSET PROCUREMENT

MANAGED HELP DESK

Whether you’re looking to augment your current help desk resources or require fully managed IT support, our team is here to assist! OFFSITE’s Managed Help Desk works much like an internal help desk: users submit requests via a ticketing system, phone call, or email, and our team seamlessly works to resolve their issues. For the cost equivalent of hiring a single employee, you gain access to the expertise of our 24/7 team of local engineers.

NETWORK OPERATIONS CENTER (NOC) | SMART HANDS

Our Smart Hands support engineers are available 24/7 to assist in the day-to-day operation of your IT environment. Smart Hands allows you to keep key personnel on task by giving you access to our highly trained and certified staff, who can perform a wide range of IT services to support you.

SAAS / APPLICATIONS MANAGEMENT

Simplify your application management with our reliable Managed SaaS Applications Service. Experience the peace of mind that comes with expert management, enhanced security, and optimized performance. Focus on your business growth while we handle the technicalities. Contact us today to learn more!

SIEM LOG MANAGEMENT

With a Kenosha-based Security Operations Center (SOC) serving the Milwaukee to Chicago corridor, our local team of professional engineers help maintain or fully manage security applications and SIEMs. Contact OFFSITE’s CISSP to develop a cybersecurity solution to protect your company from internal and external security threats.

SYSTEMS MONITORING & MAINTENANCE

We know firsthand the importance of systems monitoring both within the data center and within critical systems environments. OFFSITE works with clients to distill the monitoring and response processes into documented workflows. These workflows identify how endpoints tie back to business-facing applications and Service Level Agreements (SLAs).

UPDATES & PATCH MANAGEMENT

Focus on your core business activities while we handle the crucial task of Updates and Patch Management. Trust our expertise to keep your applications secure, optimized, and up to date.