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Sometimes you just need a hand and our team of multi-disciplined NOC technicians are there when you need them.
Our smart hands support technicians are available 24/7 to assist you in the day to day operation of your IT resources. Smart hands allows you to keep key man personnel on task in your business operations and gives you access to our highly trained and certified staff who can perform wide range of IT services to support your environment.
- Equipment power cycling.
- Twice daily visual inspections of your equipment.
- Ticketing and issue reporting.
- Equipment consoling & troubleshooting.
- Tape rotations/loading.
- Equipment receiving/shipping.
- Rack & stack.
- Maintenance support.
…and much more.