MANAGED IT & CYBERSECURITY SERVICES
24/7 Monitoring and Management
We understand in today’s world cloud applications and the network supporting your business are crucial to your success – and downtime is not an option. Our team of local, Kenosha WI-based engineers are available around the clock, so you can rest assured. We monitor your environment by reviewing, observing, and managing the operational workflow in a cloud-based IT infrastructure. Manual and automated management techniques confirm the availability and performance of websites, servers, applications, and other network and cloud infrastructure components. This continuous evaluation of resource levels, server response times, and network speeds alert us to anomalies before issues arise and ensure someone is ready to take action – at any hour – in the event it is necessary.
Monitored vs. Managed Solutions
Our mission is to function as an integrated part of our client’s IT staff, helping them to navigate the complexity of running operations across multiple data centers, cloud platforms, and SaaS applications. We know every client has unique needs and challenges, which is why we offer flexible solutions at every level.
With a Monitored Solution, your cloud assets and infrastructure will be observed by OFFSITE personnel, and your IT team will be notified as issues arise.
Similarly, with a Managed Solution, your cloud assets and infrastructure will be observed around the clock, however the OFFSITE Network Operations Center (NOC) will step in to resolve issues on behalf of your team. Either option is an excellent way to reduce risk by ensuring your environment is under 24/7 surveillance.
Types of Monitoring and Management
Modern cloud and networking environments have many components, and for top performance, it’s critical to safeguard that everything comes together seamlessly. This need has led to a variety of monitoring techniques to fit the type of outcome that a user wants.
Database Monitoring
Most cloud applications rely on databases. This technique reviews processes, queries, availability, and consumption of cloud database resources. This technique can also track queries and data integrity, monitoring connections to show real-time usage data. For security purposes, access requests can be tracked as well. For example, an uptime detector can alert if there’s database instability and can help improve resolution response time from the precise moment that a database goes down.
Virtual network monitoring
This monitoring type creates software versions of network technology such as firewalls, routers, and load balancers. Because they’re designed with software, these integrated tools can give you a wealth of data about their operation. If one virtual router is endlessly overcome with traffic, for example, the network adjusts to compensate. Therefore, instead of swapping hardware, virtualization infrastructure quickly adjusts to optimize the flow of data.
Cloud storage monitoring
This technique tracks multiple analytics simultaneously, monitoring storage resources and processes that are provisioned to virtual machines, services, databases, and applications. This technique is often used to host infrastructure-as-a-service (IaaS) and software-as-a-service (SaaS) solutions. For these applications, you can configure monitoring to track performance metrics, processes, users, databases, and available storage. It provides data to help you focus on useful features or to fix bugs that disrupt functionality.
Virtual machine monitoring
This technique is a simulation of a computer within a computer; that is, virtualization infrastructure and virtual machines. It’s usually scaled out in IaaS as a virtual server that hosts several virtual desktops. A monitoring application can track the users, traffic, and status of each machine. You get the benefits of traditional IT infrastructure monitoring with the added benefit of cloud monitoring solutions.
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